Privacy Policy

Last Updated: January 27, 2026

At Spiritual Life Guru, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, shipping address, and billing address
• Payment Information: Credit/debit card details, UPI information (processed securely through Razorpay)
• Order Information: Products purchased, order history, and preferences
• Communication Data: Your correspondence with us via email, phone, or chat

2. How We Use Your Information

We use the collected information for the following purposes:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional emails about new products and special offers (with your consent)
• Improve our website and services
• Prevent fraudulent transactions and ensure security
• Comply with legal obligations

3. Payment Security

All payment transactions are processed through Razorpay, a PCI DSS compliant payment gateway. We do not store your complete credit card information on our servers. Your payment information is encrypted and securely transmitted to Razorpay for processing.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Shipping companies, payment processors (Razorpay), and email service providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookies through your browser settings.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Opt-out of marketing communications
• Withdraw consent at any time

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@spirituallifeguru.com
• Phone: +91 98765 43210
• Address: Spiritual Life Guru, Mumbai, Maharashtra, India